The Work Australia program is offered by GenTAO Ltd trading as USIT (the “Company”). The program is designed to support participants to complete the steps required to obtain a Working Holiday Visa issued separately by the Australian Government
By joining the program you are bound by the company’s general terms and conditions which are listed HERE.
1. Program inclusions
If you are booked on to our Kickstart program you will receive:
If you are booked on to our Essentials program you will receive:
If you are booked on to our Ultimate program you will receive:
2. Program costs and payments schedule
For a full breakdown of our costs, please click here.
What are you paying the Company for?
Kickstart
Stage 1 – Deposit €100 Receive the visa application and return it to the Company after you’ve completed it
Second payment €679 The Company submit your visa application. You receive the approved visa and send us your flight details. We will then issue your insurance policy. We send you information on banking and tax
Stage 1 - At the time of booking your Work Australia program, you must pay the program deposit of €100. Once you have paid this fee, we will collect information from you to apply for your Working Holiday Visa. You will then be required to pay the 2nd payment of €679 so that your visa application can be submitted. Once the visa is approved, it will be sent to you. You will then be put in contact with our team in Australia who will assist you with banking and tax.
Essentials
Stage 1 - Deposit €100 Receive welcome email
Stage 2 - Second payment €400 Complete visa form with basic details. The Company submit your visa application. You receive the approved visa and send us your flight details. You confirm which date you would like to land in Australia
Stage 3 - Final payment €539
The Company will officially book you on to the specified welcome date. Once you arrive in Australia, your support package will continue with the team in your chosen city
Stage 1 - At the time of booking your Work Australia program, you must pay a non-refundable deposit of €100. You acknowledge that your application cannot progress further until you have paid the second payment. If you don’t pay the second payment, your application will stay as it is and your deposit will remain non-refundable.
Stage 2 - A further payment of €400 will be due after your initial deposit. This payment will allow us to apply for the Working Holiday Visa for you. We will ask you for basic information that we need before we can process the visa application. During this time, you can also let us know which date you would like to book on to for our arrival package.
Stage 3 – Your final balance is due no later than 12 weeks before your intended travel date. Whilst your arrival date has been provisionally booked, we won’t confirm the booking until the final payment has been received. You need to let us know when your flights have been booked as we are unable to issue your insurance without this confirmation.
Ultimate
Stage 1 - Deposit €100 Receive welcome email
Stage 2 - Second payment €400 Complete visa form with basic details. The Company submit your visa application. You receive the approved visa. You confirm which date you would like to land in Australia.
Stage 3 - Final payment €999 due 12 weeks before departure The Company will officially book you on to the specified welcome date. Once you arrive in Australia, your support package will continue with the team in your chosen city
Stage 1 - At the time of booking your Work Australia program, you must pay a non-refundable deposit of €100. You acknowledge that your application cannot progress further until you have paid the second payment. If you don’t pay the second payment, your application will stay as it is and your deposit will remain non-refundable.
Stage 2 - A further payment of €400 will be due after your initial deposit. This payment will allow us to apply for the Working Holiday Visa for you. We will ask you for basic information that we need before we can process the visa application. During this time, you can also let us know which date you would like to book on to for our arrival package.
Stage 3 – Your final balance is due no later than 12 weeks before your intended travel date. Whilst your arrival date has been provisionally booked, we won’t confirm the booking until the final payment has been received.
What fees will you need to pay to third parties?
Regardless of the circumstances, the Company are unable to refund any of these fees.
3. Transferring or changing your booking
The deposit is transferable to any Company program up until the point of your visa application being submitted by the Company. After this, your deposit will be considered as used and therefore be non-transferable. If you have already secured your visa, your deposit will be considered used after you have informed us of the date you wish to travel to Australia.
Date changes might be available for your arrival but will incur the following costs:
All date changes are subject to availability.
Please note any amendments required to the visa application after submission due to applicant error or the applicant receiving a new passport may incur change fees, such changes include but are not limited to: applicant passport name change and passport number change.
Your deposit is protected for life, however, is not transferable to another person. Your Working Holiday Visa must be printed with your correct name, date of birth, place and country of birth. It is your responsibility to provide details on all application forms that exactly match your passport.
4. Program cancellation
The €100 program deposit is a non-refundable fee. The only exception is if your application is rejected by the company before the visa application is submitted, in which case you are subject to a €30 administration fee. The below amounts will be held by the Company when cancelling at specific stages:
Kickstart:
Essential (with a visa):
Essential (without a visa)
Ultimate (with a visa):
Ultimate (without a visa)
If you must cancel from the program you must confirm this in writing. Your cancellation will be effective from the date it is received in the office where the booking was made, and the relevant cancellation fees will apply. Please ask for details of cancellation fees at the time of booking. Refunds normally can take up to 15 working days from the time all appropriate documentation is received into the Program Department.
5. Visa
Working Holiday Visa (Subclass 417) Eligibility:
The requirements of the Working Holiday Visa (Subclass 417) are subject to Australian Government approval and may change without notice.
If you have spent more than 3 consecutive months in the last 5 years in a country considered to be of very high health risk in terms of tuberculosis; or are likely to enter an Australian hospital or healthcare area (including nursing homes); or are likely to be engaged in an Australian child care centre (including preschools or crèches), as either an employee or trainee, you will be required to undergo a medical examination at your own expense which may delay your visa processing by up to 6 weeks.
While the Company aims to process all non-standard visa applications in the shortest possible timescale, it does not provide any guarantees on how long the process will take and cannot be held responsible should the immigration authorities or any other third party change their rules, regulations or processing requirements, thus affecting the timeline for delivery. However, the Company will use its best endeavours to minimise any delay or inconvenience caused in this respect. The Company is not responsible for any date change fees should you need to amend your departure dates due to any delay in your visa.
Visa conditions
6. Additional program documentation and fees
To apply for your Australia Working Holiday Visa you may be required to submit a police criminal background check or medical examinations. This could lead to additional third-party fees and delays to your application. You are required to disclose information relating to existing medical conditions, criminal history, nationality and occupation during the initial application stage so the Company can determine if you will be required to submit extra documents and how it will affect your application processing time.
7. Flights
Flights are not included as part of the program and you will be responsible for booking them. You should not arrange travel until you have received your Working Holiday Visa (Subclass 417). You must provide your booked travel information to the Company at least 4 weeks before you intend to fly.
The applicant agrees that the Company will not be held responsible for any costs incurred if a flight change needs to be made. Examples of this include, but not limited to, visa delays.
8. Insurance
Medical insurance is provided as part of the programme . Full information of your Insurance plan and the claims procedure will be provided to you once the policy is issued. The Company is not the insurance provider and is not liable for any claims, coverage updates or refunds related to the policy.
The insurance policy includes a number of exclusions which may include but are not limited to pre-existing medical conditions and any medication that you use regularly. Please ensure that you have read and understood the terms and conditions and exclusions included in your insurance policy in advance of your departure from your home country. The insurance policy may include an excess or deductible, which you will have to pay on any qualifying claims. If there are any items not covered by the policy it is your responsibility to acquire any additional policies to protect you during your time in Australia.
9. Job support
It is up to the participant to find their own job; it is recommended you do research on the area you are travelling to, to ensure you are travelling to an area where placements are readily available
For participants availing of job assistance, we do not guarantee any job locations in Australia.
Please also note, by signing up to a job interview through your online account, there is no guarantee that you will be hired. Hiring is at the sole discretion of the employer.
It is up to each participant who has availed of job assistance to apply for an interview for their Australian job through the employer database released to them once their application materials have been received by and fully processed by the team. We do not allocate interviews to participants, you must sign up for an interview yourself. All job interviews listed on the jobs database are offered on a first-come, first-served basis.
10. Declaration
You know of no reason why you may be refused a visa (e.g. have been arrested or convicted of a crime; previously experienced visa/immigration problems; or have overstayed on a previous visit). If you suspect that you may have problems, you will disclose these reasons in writing to the Work Australia team. If a visa is refused for reasons previously undisclosed, no refund will be given.
30/6/23 | The promotion of €100 is running on all USIT Work Australia packages from the 1 June 23 - 31 July 23. New bookings only. You must enter OZ100 at checkout to receive the offer. USIT reserves the right to cancel this promotion at any time. All other program T&Cs apply.
© GenTAO Ltd trading as USIT is a company registered in Dublin, Ireland with Registered Company No. 670958 and registered address at 29-31 South William St, Dublin, Ireland, D02 EY96.