Work for USIT

Fancy a career with USIT?

USIT staff work hard and play hard! Our customers comment on our friendly, enthusiastic and energetic staff, always willing to go that extra mile - with a smile! We are on the look out for the ideal USIT recruits and welcome applications all year round.

Current Openings

Network/Helpdesk ExecutiveDublin

We are seeking a Technical Support Executive in both a “Triage” and direct support capacity to deal with the day-to-day hardware/software support issues arising within the company. The role will be a go to person for co-ordinating and delegating issues to be resolved and will involve interaction with both business and technical colleagues on a daily basis for support issues. The successful candidate will be expected to demonstrate their experience/ability to work in a team, both accepting and providing direction as appropriate. Your primary role will be in Technical Support/Helpdesk management but there is potential to be involved in Project related work.

Skills/Experience required (Essential)
  • 3-4 Years Networking experience
  • Good Working knowledge of Windows desktop environments, printers, etc.
  • Microsoft server; PBX and Telecom systems essential
  • Good diagnostic skills, coupled with an ability to follow issues through to completion and documentation.
  • Monitor System Performance and complete hardware and software upgrades
  • Implementation of I.T. related projects
  • Suggest, design, implement and deploy new technologies to help achieve business goals
  • Provide Security Administration of infrastructure
Personal Characteristics
  • An interest in/love of all things network with a view to advancing professionally in a technical capacity
  • Excellent communication skills, both at a technical and non-technical level.
  • Ability to work in a team environment within the department and to liaise with other departments within the organisation.
  • The ability to adapt to new technologies and to be flexible in your working role.
  • A positive attitude to problem-solving
  • Any IT Qualifications held would be a distinct advantage but your experience & Interest may be the best qualifications!
Some of your Responsibilities
  • Provide 1st to 2nd level helpdesk support to all departments within the company for PC hardware/software and application related issues.
  • Diagnosis of desktop, server and printer problems
  • Managing and monitoring network and firewalls
  • Network and application security
  • Security hardening of servers and applications
  • Troubleshooting server, application and network issues
  • Timely resolution of issues where possible, or escalation to second level support and/or contracted support providers where necessary
  • Logging of all support issues through call management software
Location

Dublin City Centre

Payment

Negotiable

To apply for this position

Please forward your CV and cover letter to email: justin.smith@usit.ie

Camp USA Promoters College CampusesNation-wide

Working a few hours each week this opportunity will enable you to build your CV, gain valuable work experience in marketing, promotions and the travel industry whilst earning travel vouchers redeemable in any USIT nation-wide.

The purpose of the position:

To increase awareness of the USA Camp Counsellor Programme amongst students, lecturers and relevant points of contact on campus.

Principal Responsibilities:
  • Distribution of Camp USA programme materials on and off campus
  • Identify key events in your college for USIT to attend and/or sponsor
  • Assist with facilitating USIT to present on campus to students interested in the programme.
  • Promote the Camp Counsellor Programme through your own social media accounts & other networks.
  • To host a table at your college 2 times per month for 1 hour.
  • To assist promoting the programme by attending a webinar with the Development Exec.
  • To generate other ideas for recruiting counsellors for the Camp USA programme.
  • To provide bi-weekly summary report to head office.
The Ideal Candidate will have:
  • A keen interest in travel and/marketing and has worked at a summer camp in the USA.
  • An approachable, outgoing, enthusiastic and energetic outlook
  • Ability to work on own initiative and as part of a team
  • Ample time to dedicate to fulfilling the tasks above
  • Keen eye for detail
Payment:

Payment is made in the form of travel vouchers redeemable in any of our offices nation-wide for any USIT product. Full product training will be provided.

To apply for this position:

Please forward your CV and cover letter to email: patrick.dyar@usit.ie

Travel Brand PromotersNation-wide

Have you a keen interest in Travel? Why not get involved with Irelands leading Student and Youth Travel Company? Working a few hours each week this opportunity will enable you to build your CV, gain valuable work experience in marketing, promotions and the travel industry whilst earning travel vouchers redeemable in any USIT nation-wide. We are looking for a number of people to fill positions in colleges all over Ireland.

Positions available in UCD, CIT, DKIT for the academic year of 2017/2018.

Calling all enthusiastic and energetic students!

The purpose of the position:

Act as the USIT point of contact on campus whilst increasing the profile and awareness of USIT products, J1 USA, Graduate & Internship Programmes, Camp USA, Work and Travel programmes to Canada, Hong Kong, and other services to students and staff.

Principal Responsibilities:
  • Increase awareness of USIT products and services during the college year, through ongoing promotions via postering and leaflet distribution on and off campus
  • Assistance at road shows and promotions on campus: J1, Work Australia, New Zealand, Canada
  • Identify key events in your college for USIT to attend and/or sponsor
  • Represent USIT on campus at such events
  • Build relationships with Student Unions, career guidance counsellors, language and other college departments
  • enerate ideas for promoting USIT products and services on your campus.
  • Ensure regular feedback to the Marketing Dept, through the completion of bi- monthly reports
The Ideal Candidate will have:
  • A keen interest in travel and/marketing
  • Participated on a USIT work and travel programme e.g. J1/ Work in Canada/Volunteer/ Summer in Europe
  • Previous promotional experience
  • An approachable, outgoing, enthusiastic and energetic outlook
  • Willingness to assist in various promotions throughout the academic year
  • Ability to work on own initiative and as part of a team
  • Ample time to dedicate to fulfilling the tasks above
  • Keen eye for detail
Payment:

Payment is made in the form of travel vouchers redeemable in any of our offices nation-wide for any USIT product. Full product training will be provided.

To apply for this position:

Please forward your CV and cover letter to email: marketing@usit.ie

Lead DeveloperDublin

As the lead developer of a small team, you will be tasked to design and develop complex web and Windows applications to support the business objectives.

You will work closely with other developers to support the complete project life-cycle of implementing, extending, integrating and testing complex event driven applications and services.

Responsibilities
  • Design and develop new applications and/or enhancements to existing systems to support business operation
  • Maintain and optimise production applications and SQL databases
  • Design and develop new modules for existing .Net services and applications
  • Design and development of SQL databases, stored procedures, queries and performance tuning
  • Manage reporting services
  • Migration of legacy .Net apps and services
  • Distribute all development tasks within the team, ensuring that they are assigned in line with skills and experience of the team members
  • .
  • Lead, motivate and develop the team towards the successful completion of key projects required for the business
  • Provide production support as necessary
Skills required
  • C#, VB.net
  • Strong SQL skills, Reporting Services SSRS
  • WCF, REST, Web Services, SOAP, Active directory
  • MongoDB, Redis
  • Git
  • Node.js experience is a plus

Please include examples of your work with your application and a brief explanation of the role you play in each project.

Location

Dublin City Centre

To apply for this position

Please forward your CV and cover letter to email: justin.smith@usit.ie

Graphic DesignerDublin

We are seeking a Graphic Designer for our Head Office in Dublin

Key tasks:
  • Creation & delivery of high quality online and print artworks for the USIT product portfolio including all newsletters and digital graphics required to support the business.
  • Design and produce artwork for all external communications (press and outdoor advertising).
  • Design of all marketing materials from concept to final artwork including brochures, posters, flyers
  • Design and art work of all POS solutions and instore communications
  • Produce & edit video content
  • To successfully manage time and work flow in order to meet deadlines
  • Work with printers to ensure superior quality outputs on finished products and to review pricing regularly.
  • Taking responsibility of all distribution to branches from Aston Quay
  • Managing and organising the marketing materials
Skills required:
  • At least 3 years relevant visual design experience
  • Strong portfolio
  • Solid understanding of design principles in layout, typography and colour
  • Proficiency in standard design tools including Adobe Creative Cloud
  • Video Editing skills
  • Experience with managing website content
  • Must work well as a team member and to meet deadlines
  • Strong initiative and desire to produce the best possible creatives.
  • Exceptional attention to detail.

Please include examples of your work with your application and a brief explanation of the role you played in the project.

Location

Dublin City Centre

To apply for this position

Please apply with your portfolio and cover letter: lisa.collender@usit.ie

Social Media CoordinatorDublin

We are seeking a Social Media Coordinator for our Head Office in Dublin

Working in the marketing department the Social Media Coordinator will have responsibility for the following:
  • Develop and deliver a digital marketing strategy, which will include a Social Media strategy that generates leads and traffic
  • Monitoring of all analytics and use every available advertising platform Facebook, Instagram, Twitter etc to develop the branding and marketing for the USIT Portfolio.
  • Managing the flow of relevant and engaging content for distribution through various social channels setting USIT as the leader in the travel space for Ireland. Also includes answering customer queries and engaging in relevant conversations.
  • Creating & managing advertising copy on Google and social media platforms keeping to daily and monthly budgets set out
  • Supporting the marketing team and promoting the latest for all programmes & products and getting customers enthused on social channels for USIT
  • Running and participating in Facebook live conversations, Insta stories, podcasts etc
  • Gathering insight into customer behaviour and feeding back to help develop more targeted campaigns and initiatives
  • Data – collect leads/new data from interactions through all forms of digital media.
  • Analysis of all advertising & effectiveness of campaigns on a weekly basis and reports with recommendations to the wider team.
  • Produce a monthly overall summary report showing key trends.
  • Delivering fresh and new content for programmes including video and written content
  • Sourcing and editing new content from past participants for advertising across all social media channels.
  • Competition generation – running and sourcing different prizes. Managing and creating different competition mechanics.
  • Identify relevant digital channels for links, articles, advertising, blogs etc.
  • Creation and execution of email marketing campaigns as needed
  • Research and source new content partnerships and channels
  • Keep on top of new developments in the world of social media - particularly with regard to new advertising products
  • Competitor activity and analysis
Requirements:
  • 3rd level degree in Digital Marketing / Marketing/ Business
  • Minimum of 2-3 year’s experience in a similar position
  • Excellent knowledge of Facebook and Instagram ad platforms
  • Good knowledge of photo and video editing tools
  • Understanding of Google Analytics and other analytical tools
  • Excellent knowledge of SEO and social media tools
  • Must have good organisational skills, ability to prioritise tasks and attention to detail
  • Strong ability to problem solve, think and act strategically when required.
  • Customer focused, with a key understanding of how to drive commercial growth
  • Excellent English, both written and verbal
  • Be comfortable public speaking

Applications will not be considered without a cover letter.

Location

Dublin City Centre

To apply for this position

Please forward your CV and cover letter to email: darina.carr@usit.ie

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